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HEllO, I'm
KENNETH BELLEW

Information Developer / Multimedia Expert / Learning Technologist

About

  • Name: Kenneth Bellew
  • Email: kennybellew@gmail.com
  • Phone: (612) - 770-7779
  • Address: 5645 14th Ave. S., Minneapolis, MN 55417

Professional Profile

I have a proven history for creating engaging content for print, web and video. Whether you need an instructional designer, short marketing video, interactive training material or a user guide built from reusable content, I can do it. I create explainer videos, online help, handbooks, parts catalogs, compliance documents and more.

  • Over 20-years' of success as an information developer, leader of content strategy
  • Master’s degree in Technical Communication, GPA: 4.0

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Skills

Just My Awesome Skills

Currently, I divide my time between enterprise video production and documentation content management at Hewlett-Packard.

Video Production

Expert, 11 years

Technical Writing

Expert, 23 years

Learning Technologist

Advanced, 8 years

Content Management

Advanced, 8 years

Knowledge

Among others, I have proficiences in the following areas.

  • Creating marketing videos
  • Instructional design
  • Technical writing
  • Task-focused software training
  • Standards creation and documentation
  • Public speaking
  • Green-screen video editing
  • Versioning of documents (SharePoint & CMS)
  • Voice-over work
  • Photo manipulation
  • Digital Illustration
  • Copy editing
  • Storyboarding
  • DSLR videography
  • DVD authoring
  • Studio lighting
  • Usability testing & paper prototyping
  • 3D-motion graphics
  • Portrait retouching
  • Video Editing
  • Sound mixing
  • Color correction
  • Web design, HTML, CSS

Software Skills

I am experienced with the following software applications.

Adobe Acrobat
Adobe AfterEffects
Adobe Audition
Adobe Bridge
Adobe Captivate
Adobe Dreamweaver
Adobe Flash ActionScript 2.0
Adobe FrameMaker
Adobe Illustrator
Adobe InDesign
Adobe Lightroom
Adobe Photoshop
Adobe Premiere Pro
Adobe RoboHelp
Arbortext Editor
Author-it Cloud
CSS
HTML
Microsoft Excel
Microsoft OneNote
Microsoft PowerPoint
Microsoft Project
Microsoft SharePoint
Microsoft Visio
Microsoft Word
Photomatrix Pro
Portrait Pro
Solid Works
Techsmith SnagIt
Web Ex
Articulate Storyline

Experience

23 Years Experience!

  • Broad toolset including video creation, web design, animation programming and photography
  • Managed and developed large-scale documentation (structured and unstructured), training requirements, and multimedia for both hardware-based and software-based products
  • Managed multiple generations of fast-paced projects, accustomed to meeting tight deadlines
  • Have created many different types of corporate videos, including marketing, training, and explainer

Hewlett-Packard, Remote worker

Sr. Information Developer / Multimedia Producer / Learning Technologist

2013 - Present
Currently, in charge of all documentation, training and mutlimedia for Hewlett-Packard's Knowledge Management division of Enterprise Services
  • Created marketing & training videos that increased product awareness to sales team
  • Created task-based training videos that educated sales teams on new tools
  • Produced user guides and online help for sales tools
  • As chief tech lead, designed templates and configured Author-it as new content management system
  • Helped develop strategies to maximize content reuse
  • Created SharePoint sites for sales-support products
Hewlett-Packard Passenger Service Solution, Remote worker

Lead Technical Writer

2010 - 2013
In charge of all documentation and training for Hewlett-Packard's airline division (Passenger Service System)
  • Created train-the-trainer videos and training programs for airline software products
  • Managed and produced illustrated airline software documentation (user guides, use cases, online help, getting-started guides) for Electronic Miscellaneous Documents and Ticket Refund/Reissue tools
  • Managed, copyedited, and produced multi-channel content (PDF, WebHelp, Word) for several airline products
  • Produced structured, single-source, topic-based documents using Cheetah content management system for multiple releases of airline software tools with reusable content
Hewlett-Packard Imaging and Printing Group, Eden Prairie, Minnesota

Technical Publications Supervisor

2007 - 2010
  • Created training and installation videos for most products (videos loaded to mobile devices)
  • Managed all service documentation (over 500 unique pages annually) and training
  • Used FrameMaker to create all user guides, service manuals, installation guides, and field service instructions to support wide-format inkjet printers, including multiple generations of HP Scitex and HP DesignJet models
  • Produced illustrated user manuals in the Cheetah XML CMS using the Arbortext editor
  • Worked with user guide language translations from Lionbridge in Arbortext Epic Editor
  • Built a spare parts database using Flash ActionScript (aided technicians in finding parts and docs)
MacDermid ColorSpan, Eden Prairie, MN

Senior Technical Writer

2004 - 2007
  • Scripted, videoed, edited and produced DVD presentations on computer-to-plate, flexographic products, and safety training videos
  • Developed and managed WebEx presentations for product training
  • Used Flash ActionScript to create animated training material to explain software interfaces
  • In charge of all service documentation for multiple generations of wide-format printers
  • Used FrameMaker, Photoshop and Illustrator to create hundreds of service documents
  • Created troubleshooting guides for industrial inkjet printers
ColorSpan, Eden Prairie, MN

Manager of Technical Services

2001 - 2004
  • Managed training department for service technicians (created and delivered training)
  • Managed spare part and service contract sales
  • Produced service manuals using FrameMaker and CorelDraw and photography
  • Reduced technical support hold times by 30% by developing FAQ fax-back system
Metropolitan State University, St.Paul, MN

Webmaster for Metro State's IFO Website

2008 - Present
Freelance work during evenings and weekends– update the IFO (Inter-Faculty Organization) website with meeting minutes and documents related to their various groups and colleges
  • Designed the current IFO website from scratch using CSS and HTML (The website is password protected, but can show it if desired)

Education

Just My Education

I have a master's degree in Technical Communication and a bachelor's degree in Business Administration. I graduated with a 4.0 GPA from both colleges.

Northwestern College

B.A., Business Administration

1992
I maintained a 4.0 GPA for every class.
Metropolitan State University

M.S., Technical Communication

2010
My was GPA 4.0. I was selected Outstanding Graduate student for the 2010 graduating class.

Kenneth's Portfolio

My portfolio Created in RoboHelp 11

My portfolio Menu Created in Articulate Storyline 2

Contact

Let's Keep In Touch

Kenneth Bellew
5645 14th Ave. S.
Minneapolis, MN 55417
Phone
612-770-7779